Tom did a great job for us. He came in as the low bidder, which frankly worried me a bit. I was a bit concerned that there weren't any reviews out there for his service--either negative or positive, and none on the BBB site. I had found a few positive comments on Facebook, and he pointed out that there were good comments on Angie's List which I had forgotten to check. On talking with Tom it became apparent he was someone I could trust. I asked him, how much he would need to get started, and he replied, "You can just pay when the job is done."
Everything was completely by verbal agreement, although his son showed me proof of license and insurance when they came out for the bid.
His crew started a week after we talked, and had the job done the second day. They cleaned up so well you'd never know they were there. The roof looks great. Very satisfied.